sales@hobertek.com

Technical Resources

Manuals, datasheets
and the drawings behind them.

Catalogues, brochures and series datasheets are handed over on request. Manuals, wiring information and parameter settings for a matched configuration are prepared with your project details.

Documents for the range and for the matched configuration

01 / Documents by kind

Documents by kind,
and where each one comes from.

Published files are handed over on request. Material that belongs to a configuration is prepared with the project details.

  • Per configuration

    User manuals

    Written for the pump and the inverter that were matched to the site.

  • Published

    Datasheets

    Series datasheets, catalogues and brochures are published for the range.

  • Per configuration

    Wiring diagrams

    The run from the array to the inverter, and from the inverter to the pump.

  • Per configuration

    Installation guides

    The sequence the work is carried out in on site, for the equipment on the order.

  • Per configuration

    Parameter guides

    The settings the inverter is commissioned with, for the matched motor.

  • Published

    Troubleshooting

    What to send so an answer fits the installation.

  • Published

    FAQ

    The questions asked most about documents and support.

  • On request

    Certificates & documents

    What can be provided for an order or a tender is confirmed with the project; certificates are not published as a library.

02 / Documents available now

Published files,
each one a request away.

Each file names the product it covers, and the figures are inside the document. Every file is handed over as soon as you ask: choose the document and give your email address, your WhatsApp number and your company name.

03 / Get a document

Say who is asking,
and the file is handed over.

Every published file is handed over as soon as you ask for it: choose the document and give your email address, your WhatsApp number and your company name.

More details (optional)

Your email address, your WhatsApp number and your company name go to our sales team and are used only to answer this request; we reply from sales@hobertek.com.

04 / Prepared for your configuration

A matched system gets
its own documents.

Wiring information, parameter settings and the selection record belong to the pump, the inverter and the array that were matched to the site, so they are prepared with the project details rather than published in bulk.

If your process needs a document list, a specification or a form completed, send it with the details and it is answered item by item.

Prepared for the configuration that is matched to your site

05 / When a system does not behave

What to send so the answer
is about your installation.

Four things turn a description into something an engineer can work from.

  • What the system does now and what it does not do: the pump running, the water arriving, the fault the inverter shows.
  • The readings taken on site — the output measured, and the voltage and current at the array and at the pump.
  • The parameter list read from the inverter.
  • Photographs of the pump nameplate and of the wiring as it is installed.

06 / Questions

Straight answers.

What is asked for before a download?

The files are written for the people who work with this equipment, and an email address, a WhatsApp number and a company name tell us who is reading them. Give those three — your name and your country can be left open — and the file is handed over immediately, with no account and no password; your details are used only to answer this request.

The system runs but the output is low. What do you need?

The duty point the system was selected for, what it is doing now, the water output measured on site and the parameter list from the inverter. Those four describe the difference.

Can you help with a pump that was not bought from HOBER?

Send the pump and motor nameplate details and the site information. We say what can be supported rather than guessing from a description.

Is a system supported after it has been commissioned?

Commissioning is the start of support rather than the end of the project. The questions that come afterwards are answered from the configuration that was supplied.

Where do I send the question?

Send it through the inquiry form, or reply to the email thread from your order. Include the model, the site details and what the system is doing now.

Can certificates or tender documents be provided?

List the certificates or test documents the tender or the customs process requires, and what can be provided for that order is confirmed before it is placed. Certificates are not published as a library.

Next step

Send the project details.
We prepare the material.

Share the water source, the flow and the head, and the documentation is prepared for the configuration that is matched to your site.

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